IT Support Services
The Objective of the Study
The overall objective of this study focused on understanding the business challenges and IT security challenges and what software(s) company uses to mitigate the risks.
Key Screening Points
- Only IT companies were allowed to target such as IT Services/ IT Management Services, IT security, IT Support provider.
- Has to offer “Anti-malware / endpoint security software” services to clients.
- Organizations that are managing less than 50,000 devices (workstations, servers) were targeted.
- Key Decision Makers with involvement in selection of IT-security related vendors.
- Sample Size- 135 Interviews to be conducted.
- Regions to be targeted-APAC, Europe, MENA, North America, and Latin America.