Assessment of GBS Personas
The Objective of the Study
The objective of the study was to speak with business leaders that were supporting and closely working with the GBS function at their company and understand how they are planning to evolve the GBS function in the desired future.
Key Screening Points
- Targeted respondents should be from Strategy, Transformation and have decision making authority.
- Respondents should be aware of the functional aspects of the GBS function.