Telephonic Surveys Highlights

• We have 120 + CATI workstations with a capacity to conduct telephonic surveys in more than 50 countries and 15 languages.
• Our proprietary database gives us access to more than 1,000,000 professionals across domains and markets. Apart from our master database, our team gets an exclusive access to premium database sources to extract key contact information i.e. LinkedIn, ZoomInfo, D&B etc.
• Our team consists of highly skilled members coming from varied educational backgrounds to cover domain specific research and data collection campaigns. Our interviewers are all postgraduates with strong professional, research and interviewing skills.
• Our process optimization approach allows us to monitor all critical quality aspects real time and take corrective actions immediately, if required.
• Dedicated qual and quant teams with abundance of experience in their respective fields of data collection.

Quality Audit Facts

We have embedded essential parameters into our survey process to maintain consistency across quality aspects, this includes:-

• Team ensures that they are targeting the right audience, in the right manner and are obtaining the right information.
• Clearly explain the research objective and make the respondent feel comfortable.
• Are empathetic of respondent's time and provide needful incentives, if necessary.
• Ensure that they are administering the research interview in a delightful and decorous manner while making the research scope engaging enough to maintain the interest of the respondent throughout the discussion.